Customer Service Associate

2 days ago


Makati City, National Capital Region, Philippines Fastrack Multi-Purpose Cooperative Full time
Job Description

Fastrack Multi-Purpose Cooperative is seeking a highly skilled and motivated Customer Service Associate to join our team.

Main Responsibilities
  1. Manage Transactions: Process customer transactions efficiently and accurately, ensuring a seamless shopping experience.
  2. Product Management: Scan goods, verify pricing, and handle any discrepancies in a professional manner.
  3. Payment Processing: Collect payments from customers via cash or credit, providing receipts, refunds, change, or tickets as required.
  4. Customer Engagement: Engage with customers, answer questions, and offer suggestions on products, increasing sales and enhancing the shopping experience.
  5. Stamps and Coupons: Redeem stamps and coupons for customers, promoting loyalty and rewarding behavior.
Key Skills and Qualifications
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Familiarity with point-of-sale systems
  • Ability to work independently and as part of a team
Benefits

Fastrack Multi-Purpose Cooperative offers a competitive salary and benefits package, including opportunities for growth and development within the company.



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