Customer Service Associate

1 day ago


Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full time
About Us

Neksjob Corporation is a reputable organization dedicated to delivering exceptional customer experiences.

Our commitment to excellence is reflected in our comprehensive approach to customer service, ensuring that every interaction meets the highest standards of quality and professionalism.

Job Description

We are seeking a skilled Customer Service Associate to join our team. In this role, you will be responsible for providing top-notch customer support, addressing customer inquiries, and resolving issues in a timely and efficient manner.

Key Responsibilities
  • Record and maintain accurate customer information, including account details and communication history.
  • Provide personalized assistance to customers, responding to their needs and concerns in a professional and courteous manner.
  • Collaborate with internal teams to resolve complex customer issues and ensure seamless issue resolution.
  • Maintain up-to-date knowledge of products and services to provide informed answers to customer queries.
Requirements

To succeed in this role, you should possess:

  • A high school diploma or equivalent education.
  • Excellent English communication skills, both written and verbal.
  • The ability to work effectively in a fast-paced environment and adapt to changing situations.
What We Offer

We are committed to supporting the growth and development of our employees. As a Customer Service Associate, you can expect:

  • A very competitive salary package.
  • World-class facilities and equipment to enhance your productivity and comfort.
  • Best-in-class health insurance coverage for you and your dependents.
  • Paid leave and time-off benefits to ensure work-life balance.
  • Career advancement opportunities through our Track Trainee program.

This is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences and are eager to grow their careers with a dynamic and innovative organization.



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