Customer Service Operations Manager

The Customer Operations Support's mission is to support Business Development and Key Account Management teams and translate customer needs into execution process, act as the bridge between Front office and IFFO / operation teams.WHAT ARE YOU GOING TO DO?Accounts Management/Handling and Customer Care:Assist Business Development and Key Accounts with visits to...

This is a remote position. Job Highlights:Contract type: Independent Contractor Working Hours: 8:00 AM – 5:30 PM, Monday to Friday The Customer Service Manager (CSM) plays a critical role in shaping the customer experience, leading a team of onshore and/or offshore service representatives, and introducing scalable systems, loyalty programs, and...

Job TitleOverview:The Customer Service Team Lead role is responsible for overseeing the daily operations of a customer service team, ensuring that all customer inquiries are handled efficiently and effectively.Leads a team of customer service representatives in providing exceptional customer service, resolving issues, and promoting a positive...

OverviewLogistics and Customer Service Manager at WHR Global Consulting. Location: Paranaque. Setup: Day shift, onsite, full time.ResponsibilitiesDevelops and implements process to ensure smooth daily operation.Quotation: Oversee CSD compliance in handling quotes efficiently and within established timelines.Purchasing: Coordinate order fulfilment, address...

Customer Service Leadership OpportunityWe are seeking a skilled professional to lead our customer service team, ensuring efficient and high-quality service delivery.The successful candidate will oversee the team responsible for answering inquiries, resolving issues, and supporting clients throughout their journey with us.This is an exciting opportunity to...

Guest Experience LeadWe're seeking a seasoned guest experience leader to oversee our remote team of specialists. As the ideal candidate, you will be responsible for managing day-to-day operations, ensuring exceptional service delivery during each shift, and collaborating with cross-functional teams to drive business growth.Key Responsibilities:Lead a...

Job Title: Customer Service Operations ManagerJob Description:We are seeking a seasoned professional to oversee and enhance our customer service operations. As a key member of our team, you will drive initiatives to improve employee performance, customer relationships, and team dynamics.The ideal candidate will have at least 5 years of proven experience in...

As the Customer Service Supervisor at Webzoid System Solutions Corporation, you will play a crucial role in leading and managing a team of customer service representatives. Responsible for overseeing the day-to-day operations of the customer service department, you will ensure exceptional customer experiences and drive continuous improvements in service...

Responding promptly and courteously to customer inquiries and requests via phone, email, and other communication channelsHandling customer complaints and issues in a professional and efficient mannerProviding information about our services, pricing, and delivery timelinesUpdating and maintaining customer account information in our systemsCollaborating with...

Ability to provide friendly, efficient, and helpful service to customers.Clear and effective communication with both customers and team members.Ability to handle multiple tasks simultaneously in a fast-paced environment.Understanding of food safety, hygiene, and basic food preparation techniques.Proficiency in handling cash transactions and operating POS...