Technical Support Specialist
7 days ago
We are seeking a skilled technical support professional to provide exceptional assistance to our clients.
Job DescriptionIn this role, you will be responsible for delivering top-notch technical support via various communication channels. You will troubleshoot and resolve customer inquiries, ensuring their satisfaction with any interaction. To excel in this position, you must have a solid understanding of networking fundamentals, including VPNs, firewalls, Amazon, Azure services, network as a service, and cloud networking.
- Troubleshooting and Problem-Solving
- Customer Satisfaction
- Network Knowledge
To succeed in this role, you must possess the following skills and qualifications:
- Excellent English Communication Skills
- Prior Experience in Tech Support
- Strong Troubleshooting and Problem-Solving Skills
- Basic Understanding of Networking Fundamentals
We offer a range of benefits to support your success in this role, including:
- Flexible Schedule
- Opportunity to Work Fully Remotely
- Inclusive International Environment
We are a leading provider of technical support services, committed to delivering exceptional results to our clients. Our team is dedicated to excellence, and we welcome talented individuals who share our passion for technology and customer satisfaction.
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