Clinical Operations Coordinator

22 hours ago

Antipolo City, Calabarzon, Philippines beBeeCare Full time ₱600,000 - ₱800,000
Care Operations Scheduling

This is a full-time remote role that requires attention to detail, strong organizational skills, and a deep commitment to confidentiality, compliance, and compassionate service. You will be at the heart of our care coordination efforts, ensuring patient records and medical documentation are managed with precision.

Key Responsibilities:
  • Manage patient documents and ensure timely, accurate distribution of medical records.
  • Serve as the primary contact for communication with healthcare providers, hospitals, and medical facilities.
  • Request and follow up on medical records, diagnostic reports, and imaging studies via calls and emails.
  • Support families in scheduling visits and coordinating care delivery processes.
  • Build meaningful relationships with parents as part of the support team.
  • Collaborate with internal teams and departments to ensure a seamless experience.
Requirements:
  • Bachelor's degree in nursing, healthcare administration, medical records management, or related field (preferred).
  • Minimum 2+ year experience in administrative or operations roles (e.g., Care Delivery Administrator, Operations Specialist, Care Coordinator).
  • Strong organizational skills and attention to detail.
  • Ability to multitask and solve problems creatively.
  • Commitment to going above and beyond for families.
  • Comfortable with dynamic responsibilities and cross-functional support.
  • Proficient in CRM platforms such as Salesforce, with hands-on experience navigating Google Drive and other cloud-based tools for document management and communication.
Our Core Values:
  • Families First: We prioritize the needs of our families and strive to build lasting relationships.
  • Urgency with Precision: We deliver exceptional care without compromise, matching the urgency of our families' needs.
  • Relentlessly Resourceful: As an ambitious organization, we adapt quickly and make the most of limited time and resources.
  • Purpose with Positivity: We take our mission seriously while never losing sight of the people behind the work.
  • Driven to Redefine What's Possible: We challenge outdated systems and find smarter, more compassionate ways to deliver care.

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