Patient Support Specialist

2 weeks ago

Porac, Philippines beBeeRepresentative Full time $45,000 - $65,000
About the Role

This position plays a vital part in supporting patients at the beginning of their care journey.

Responsibilities
  • Process new patient referrals and ensure accurate documentation.
  • Verify insurance eligibility and maintain updated referral logs.
  • Upload, track, and organize medical documents in the system.
  • Coordinate with patients, providers, and internal teams via phone, chat, and email.
  • Handle faxes, tasks, and provider requests promptly and with precision.
  • Ensure evaluation appointments are set up correctly and maintain smooth team communication through daily updates.
Requirements
  • 2+ years of experience in insurance verification and authorization.
  • Strong knowledge of Medicare, Medicaid, commercial insurance, and referral/authorization processes.
  • Excellent attention to detail, organization, and time management skills.
  • Proficiency in Microsoft Office (Word & Excel) and comfort with EMR systems.
  • Professional communication skills and ability to remain calm under pressure.
  • Bonus: Prior physical therapy or healthcare experience.
Benefits
  • Competitive salary commensurate with experience.
  • Opportunities for professional development and growth.
  • A dynamic and supportive team environment.
  • The chance to make a meaningful impact by helping build and strengthen families.
Seniority Level
  • Not Applicable
Employment Type
  • Full-time
Job Function
  • Administrative
  • Industries: Hospitals and Health Care

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