Fleet Operations Specialist

3 days ago

Marikina City, National Capital Region, Philippines beBeeLogistics Full time $6,000

We are seeking a detail-oriented professional to fill the role of Logistics Coordinator. As a key member of our team, you will be responsible for providing exceptional customer service and support in the logistics and fleet industry.

This position requires a strong understanding of CRM management, lead follow-up, and research skills. Proficiency in HubSpot CRM is highly preferred, as you will be managing leads, updating statuses, tagging appropriately, and sending email campaigns or follow-ups based on client stage.

Responsibilities
  • Customer Service: Handle inbound and outbound calls with professionalism, addressing client inquiries and providing support.
  • CRM Management (HubSpot): Manage leads in HubSpot by updating statuses, tagging appropriately, and sending email campaigns or follow-ups based on client stage.
  • Email Follow-Ups: Draft and send timely, professional email responses to clients and leads.
  • Lead Coordination: Track and nurture leads through the pipeline, ensuring no opportunities are missed.
  • Research: Conduct research on vehicles, fleets, and industry-related information to support client needs and business operations.
  • Reporting: Maintain accurate records and provide updates on lead activity, customer interactions, and pipeline progress.
Qualifications
  • Experience in customer service, sales coordination, or CRM management.
  • Strong knowledge or familiarity with HubSpot CRM (highly preferred).
  • Excellent communication skills (phone and email) with a customer-first attitude.
  • Strong organizational and multitasking skills.
  • Ability to research, analyze, and present information clearly.
  • Highly detail-oriented with strong follow-up skills.
  • Tech-savvy and comfortable working with online tools, email automation, and reporting systems.

This is a full-time role offering competitive pay.

Seniority level: Associate
Employment type: Full-time
Job function: Administrative
Industries: Transportation, Logistics, Supply Chain and Storage

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