Customer Support Team Manager

About the RoleWe are seeking a customer-obsessed leader to manage and grow our team of dedicated professionals.The ideal candidate will have prior experience in a technical role or customer-facing position, and possess strong leadership skills with a focus on career development.They will be responsible for overseeing a team, ensuring high-quality service...

About Us (Client Profile)We are reinventing consumer credit. We wildly reduce the cost of capital by using technology to easily tap into people's assets. Our first product is the world's cheapest credit card – backed by home equity. Using many patented technologies, we sped up a process that usually takes 4-6 weeks and thousands of dollars down to as fast...

At Traackr, we are seeking a professional to join our team as a Customer Support Expert. This role is responsible for delivering exceptional support services to our customers, ensuring their success with our platform.The ideal candidate will possess excellent communication skills, the ability to work independently, and a passion for technology. They should...

Customer Service Leadership RoleThis is a unique opportunity to take on a leadership role and manage a customer service team. As a Customer Service Manager, you will play a key part in leading the team responsible for delivering high-quality service to our clients.You will oversee the day-to-day operations of the Customer Service team, ensuring efficient...

Leadership OpportunityDrive Team Excellence as a Customer Service LeadAs a seasoned leader in customer service, you will motivate and mentor our support teams to deliver exceptional results for e-commerce brands. If you have a proven track record of people management and operational excellence, this role is ideal for you.Minimum 3 years of leadership...

OverviewLead with Impact as Our Next Customer Service Team LeadDo you thrive in guiding teams toward success? At TalentPop, we're looking for a Customer Service Team Lead who can motivate, mentor, and elevate our customer support teams to deliver exceptional service for e-commerce brands. If you're a results-driven leader who knows how to balance people...

Responding to customer queries in a timely & effective manner via ZenDesk or other customer support tools● Documenting & logging issues (as well as customer compliments & complaints)● Working with customers to help them go through our application flow when required● Tracking customer experiences across online & offline channels using logs, dashboards,...

Job Overview:The successful candidate will be responsible for meeting or exceeding client goals for quality and performance. This includes positively motivating representatives, monitoring program objectives, providing training, creating a team atmosphere, developing overall contact skills and troubleshooting.Key Responsibilities:Coaches representatives...

Customer Service Team LeadWe are seeking an experienced Customer Service Team Lead to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring that customer concerns are resolved efficiently.About the RoleThe Customer Service Team Lead will be responsible for:Providing customer...

Customer Support ProfessionalThis is an exciting opportunity to work as a customer support professional where you will be responsible for providing exceptional support to clients via various communication channels.Main Responsibilities:Handle multiple customer inquiries simultaneously via phone, live chat, and emailStay up-to-date with new processes and...