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Technical Support Specialist
1 week ago
MC2-VERAR-YU REALITY CORPORATION basak branch
About the RoleWe are seeking a highly skilled Technical Support Specialist to join our sales team. This role requires providing technical expertise to customers, demonstrating products, answering technical queries, and offering solutions to ensure customer satisfaction.
Key Responsibilities- Assist the sales team with technical support
- Demonstrate products to potential and existing customers
- Provide expert advice on product features and capabilities
- Collaborate with engineering teams to address technical issues
- Offer post-sales support to ensure customer satisfaction
- Strong technical knowledge of the product or service being sold
- Excellent communication and interpersonal skills
- Problem-solving abilities
- Ability to explain complex technical concepts in simple terms
- Experience in customer service or technical support
- Sales or technical certification (preferred)
- Strong teamwork and collaboration skills