Export Operations Coordinator

2 days ago


Iloilo City, Western Visayas, Philippines SAMLEX Global Services Full time
Job Title: Export Operations Executive

At SAMLEX Global Services, we are seeking a highly skilled and experienced Export Operations Executive to join our team. As an Export Operations Executive, you will play a critical role in ensuring the smooth execution of our export operations, from cargo entry to delivery.

Key Responsibilities:
  • Enter and record cargo or shipment information into our logistics system to ensure accurate processing and tracking.
  • Calculate and provide shipment statistics, including weight, destination, quantity, type, and charge.
  • Communicate with clients and customers to provide updates on shipment status and resolve any issues that may arise.
  • Perform filing and documentation tasks, including maintaining records and tracking shipment status.
  • Provide exceptional customer service, responding to queries and resolving issues in a timely and professional manner.
  • Coordinate with clients to arrange logistics services at their site, ensuring seamless execution of export operations.
  • Collaborate with other logistics operations teams to ensure efficient and effective execution of export operations.
  • Organize and coordinate the clearing of cargo or shipments at ports, ensuring compliance with all relevant regulations and procedures.
Requirements:
  • Degree in Business Management or equivalent.
  • Experience in customer relations, shipping, transport, and logistics, or a similar field.
  • Familiarity with computer systems, including Microsoft Office and Windows.
  • Ability to communicate effectively in English.


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