Global Operations Director

1 week ago


Iloilo City, Western Visayas, Philippines SAMLEX Global Services Full time
Job Description:

At SAMLEX Global Services, we are seeking a highly skilled Operations Manager to oversee our daily freight forwarding activities. The successful candidate will be responsible for coordinating shipments, managing import/export processes, and ensuring the smooth operation of our warehousing facilities.

Key Responsibilities:
1. Coordinate shipping instructions and communicate with customers to ensure timely arrival of shipments.
2. Proactively follow up with carriers/agents to ensure the timely arrival of shipments.
3. Prepare shipping instructions and coordinate shipments with shipping lines.
4. Send arrival notices to customers and keep them informed of shipment status.
5. Collaborate with the accounting department to handle invoicing and financial aspects of operations.
6. Foster and maintain positive relationships with shipping lines to optimize service levels.
7. Develop team members through training and performance management to maximize their potential.
8. Monitor individual performance and provide necessary feedback and coaching.
9. Ensure cross-training for all positions is completed and documented to promote operational flexibility.
10. Identify and explore new business opportunities and potential markets.

Requirements:
1. Strong leadership and communication skills.
2. Excellent problem-solving and analytical skills.
3. Ability to work in a fast-paced environment and prioritize multiple tasks.
4. Strong attention to detail and organizational skills.
5. Ability to build and maintain strong relationships with customers and suppliers.
6. Strong knowledge of freight forwarding and logistics operations.
7. Ability to lead and motivate a team of professionals.
8. Strong analytical and problem-solving skills.
9. Ability to work independently and as part of a team.
10. Strong communication and interpersonal skills.

What We Offer:
1. Competitive salary and benefits package.
2. Opportunities for career growth and professional development.
3. Collaborative and dynamic work environment.
4. Recognition and reward for outstanding performance.
5. Comprehensive training and development programs.
6. Access to the latest technology and tools.
7. Flexible working hours and remote work options.
8. Opportunities to work on high-profile projects and clients.
9. Collaborative and supportive team environment.
10. Recognition and reward for innovation and creativity.


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