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Customer Experience Representative
2 weeks ago
This is an entry-level position for a full-time Customer Experience Representative. The ideal candidate will have excellent communication skills and be able to provide top-notch service to customers across various marketplaces.
">Job Responsibilities- Resolve customer issues via timely responses to emails, calls, voicemails, and live chat to ensure a positive online shopping experience.
- Perform special projects designated by the Team Manager.
Key Performance Indicators:
- Excellent performance ratings on Amazon and other marketplaces.
- Achieve high customer satisfaction ratings.
- Confident in speaking American English and good at writing emails.
- Ability to multitask.
- Good computer skills and knows how to navigate the internet.
- Good attendance record in previous employment.
- Detail-oriented and highly organized.
Benefits
- Full-time employment with opportunities for career growth.
- Competitive compensation and benefits package.
