Virtual Support Specialist

10 hours ago

Pasig, National Capital Region, Philippines beBeeAdministrative Full time ₱5,500,000 - ₱7,000,000
Virtual Support Specialist

Job Summary: We are seeking a detail-oriented Virtual Support Specialist to provide administrative and operational support in our fast-paced environment.

This is an excellent opportunity for a proactive and organized individual to join our team and contribute to the delivery of high-quality services.

Responsibilities:
  • Email Management: Ensure timely responses and follow-ups on email inquiries.
  • Phone Support: Handle intake calls with professionalism and empathy, providing exceptional customer service.
  • Insurance Coordination: Assist with insurance verification, prior authorizations, and documentation support to facilitate smooth care coordination.
  • Referral Coordination: Coordinate referrals from hospitals, clinics, and case managers to ensure seamless communication.
Key Qualifications:
  • Experience: Previous experience as a Virtual Assistant or in a healthcare-related role.
  • Knowledge: Familiarity with insurance processes and referrals in healthcare.
  • Technical Skills: Proficiency with RingCentral, CRM platforms, and Alora (or similar EMR software).
Work Environment:

As a remote worker, you will have the flexibility to work independently while maintaining strong communication skills with our team. This role requires excellent organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment.

We offer a dynamic and supportive work environment that values collaboration, innovation, and continuous learning.

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