Customer Journey Strategist

3 days ago


Manila, National Capital Region, Philippines Bell-Kenz Pharma, Inc. Full time
Job Description

At Bell-Kenz Pharma, Inc., we are seeking an experienced Customer Journey Strategist to join our team. The ideal candidate will have a strong background in marketing and customer experience.

About the Role

We are looking for a highly skilled professional who can develop and implement customer journey plans that drive business growth and improve customer satisfaction. As a key member of our marketing team, you will be responsible for analyzing customer behaviors, identifying opportunities for improvement, and developing strategies to enhance the customer experience.

Key Responsibilities
  • Analyze customer behaviors and identify areas for improvement
  • Develop and implement customer journey plans that drive business growth and improve customer satisfaction
  • Collaborate with cross-functional teams to integrate customer journey plans into overall business strategy
  • Measure and track progress against customer journey goals and objectives

Bachelor's degree in Marketing or related field required. At least 5 years of relevant experience in marketing and/or customer journey management.



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