Customer Experience Strategist
6 days ago
We are seeking an experienced visionary leader to oversee and improve all aspects of customer interactions, ensuring consistent high-quality services across all touch points.
This leadership role is responsible for driving business growth through quality excellence and delivering exceptional customer experiences. Key responsibilities include developing comprehensive quality and customer experience strategies aligned with business objectives, leading cross-functional teams to design implement and monitor processes that enhance customer satisfaction and loyalty.
The successful candidate will analyze customer feedback market trends and industry benchmarks to identify areas for improvement collaborate with departments to develop and implement quality standards policies and procedures drive continuous improvement initiatives to achieve quality and customer experience excellence establish and manage key performance indicators (KPIs) to measure quality and customer experience performance foster a customer-centric culture across the organization develop and manage budgets related to quality and customer experience initiatives
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Customer Experience Strategist
5 days ago
Manila, National Capital Region, Philippines Jollibee Group Full timeJob DescriptionThe Customer Experience Strategist will play a critical role in enhancing customer experience through various touchpoints. Key responsibilities include:Maintaining brand visual identity consistency across all channels.Leading customer experience strategy and collaborating with cross-functional teams to achieve business objectives.Ensuring...
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Customer Experience Strategist
5 days ago
Manila, National Capital Region, Philippines Deloitte PLT Full timeAbout this Role:We are seeking a Customer Experience Strategist to join our Customer and Marketing team in Deloitte Southeast Asia. As a key member of the team, you will work closely with clients to develop and implement effective customer experience strategies that drive business growth and improve customer satisfaction.You will collaborate with clients to...
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Customer Experience Strategist
6 days ago
Manila, National Capital Region, Philippines Geely Motor Philippines Corporation Full timeJob DescriptionWe are seeking a skilled Customer Experience Strategist to join our team at Geely Motor Philippines Corporation. This role will be responsible for developing and executing management plans that cover the entire customer lifecycle, from attracting potential customers to maintaining loyal customers.The ideal candidate will have excellent...
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Customer Experience Strategist
1 week ago
Manila, National Capital Region, Philippines NICE Full timeNICE is seeking a Customer Experience Strategist to join our team. As a key member of our organization, you will be responsible for developing and implementing strategies that drive customer satisfaction and loyalty.Key Responsibilities:Conduct thorough analyses of customer needs and preferences to identify opportunities for improvement.Develop and implement...
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Digital Customer Experience Strategist
6 days ago
Manila, National Capital Region, Philippines NICE Full timeDigital Customer Experience StrategistAt NICE, we strive to deliver extraordinary customer experiences. As a Digital Customer Experience Strategist, you will play a key role in shaping our clients' digital transformation journeys. Your expertise in AI-driven solutions and contact center technologies will enable us to provide cutting-edge services that meet...
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Customer Growth Strategist
2 days ago
Manila, National Capital Region, Philippines Green Origin Full timeKey Position OverviewWe are seeking a Customer Growth Strategist to join our team at Green Origin. As a Customer Growth Strategist, you will be responsible for developing and implementing strategies to drive sales growth and expand customer relationships.The ideal candidate will have a strong understanding of customer behavior, market trends, and sales...
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Customer Service Strategist
1 week ago
Manila, National Capital Region, Philippines Shopee Full timeJob OverviewWe are seeking a Customer Service Strategist to lead our Customer Experience team at Shopee. This is a fantastic opportunity for a seasoned professional to drive business growth by delivering exceptional customer experiences.
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Customer Engagement Strategist
16 hours ago
Manila, National Capital Region, Philippines Rippedboxstation Full timeCustomer Engagement Strategist Job DescriptionRippedboxstation is seeking a Customer Engagement Strategist to join our marketing team. In this role, you will be responsible for analyzing customer data and developing targeted marketing campaigns that drive customer loyalty and retention.Main Responsibilities:Analyze customer data to identify key demographics,...
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Customer Relationship Strategist
2 days ago
Manila, National Capital Region, Philippines Unilever Full timeCustomer Relationship Strategist Job DescriptionWe are seeking a Customer Relationship Strategist to join our team in Manila and develop strategic plans to drive business growth and relationships with key customers in Tarlac and North Luzon area.Key ResponsibilitiesDevelop and execute customer relationship strategies to drive growth and relationships with...
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Customer Success Strategist
15 hours ago
Manila, National Capital Region, Philippines Qualfon Corporation Full timeAbout This OpportunityThe Customer Success Strategist will lead initiatives to drive business growth, improve customer relationships, and enhance operational efficiency within Qualfon Corporation.
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Customer Experience Manager
4 weeks ago
Manila, National Capital Region, Philippines RecruiterPH Full timeJob DescriptionResponsibilities:Develop and execute a customer experience strategy that aligns with the organization's goals and values.Promote a customer-centric culture throughout the organization.Gather and analyze customer feedback through surveys, reviews, and other channels.Develop strategies to streamline and improve the customer journey.Regularly...
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Digital Experience Strategist
2 days ago
Manila, National Capital Region, Philippines Globe Telecom Full timeJob OverviewGlobe Telecom seeks a seasoned Digital Experience Strategist to drive online sales goals across the prospecting to buy journey. As a key member of our team, you will develop and execute communications strategies that captivate audiences and propel business results.
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Customer Experience Ambassador
6 days ago
Manila, National Capital Region, Philippines WHG Customer Services Philippines, Inc. Full timeAbout the RoleOverviewWe're seeking a highly motivated and goal-oriented Outbound Customer Success Representative to join our growing outbound team. In this role, you'll be responsible for making outbound calls to customers, gathering their feedback on William Hill UK, helping to resolve any issues, and sharing information about our exciting products and...
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Customer Engagement Strategist
1 day ago
Manila, National Capital Region, Philippines Emerson Electric (Asia) Limited - ROHQ Full timeWe are seeking a talented Customer Engagement Strategist to join our team at Emerson Electric (Asia) Limited - ROHQ. In this role, you will develop and implement strategies to enhance customer engagement and personalize interactions.Your Key Responsibilities:Collect and analyze customer data to identify trends and insights that support personalized marketing...
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Customer Success Strategist
6 days ago
Manila, National Capital Region, Philippines Green Origin Full timeJob OverviewAt Green Origin, we are seeking a highly skilled Customer Success Strategist to join our team. This is a full-time role that involves managing key customer accounts and building long-term, profitable relationships.Main ResponsibilitiesBuiding and maintaining strong relationships with existing customers.Identifying and pursuing new business...
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Customer Success Strategist
6 days ago
Manila, National Capital Region, Philippines Globe Telecom Full timeGlobe Telecom, a leading telecommunications company in the Philippines, seeks an exceptional Customer Success Strategist to join its team. As a trusted advisor, you will work closely with customers to ensure they fully realize the benefits of Globe's products and services.Key Responsibilities:Develop and implement customer success strategies to drive...
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Brand Experience Strategist
6 days ago
Manila, National Capital Region, Philippines Shopee Full timeThe RoleThis Brand Experience Strategist position requires expertise in developing and implementing effective communication strategies to convey our brand's message.Main ResponsibilitiesLead TVC campaigns and ensure timely project delivery.Create and implement communication plans to enhance our brand's image.Nurture relationships with internal stakeholders...
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Customer Success Strategist
6 days ago
Manila, National Capital Region, Philippines Benby Enterprises, Inc. Full timeAbout UsBenny Enterprises, Inc. is a leading company in the FMCG industry, and we are seeking a talented Customer Success Strategist to join our team. In this role, you will be responsible for developing and executing customer success strategies, building relationships with customers, and driving business growth.Customer Success: Develop and execute customer...
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Customer Experience Strategist
2 days ago
Manila, National Capital Region, Philippines Essity AB Full timeModibodi, a leader in innovative, protective, and sustainable apparel, is dedicated to improving lives globally. Our mission is to create better lives for men and women through groundbreaking designs while building a business that drives positive social impact. We aim to change the world one body at a time by creating physical, emotional, and ethical...
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Customer Experience Strategist
1 day ago
Manila, National Capital Region, Philippines Globe Telecom Full timeGlobe Telecom is committed to delivering exceptional customer experiences across all touchpoints. As an Episode Experience Lead, you will play a critical role in driving improvements within specific customer episodes, ensuring seamless, efficient, and delightful experiences.Key Responsibilities:Lead initiatives to enhance the customer journey within assigned...