Customer Experience Strategist
1 week ago
We are seeking a skilled Customer Experience Strategist to join our team at Geely Motor Philippines Corporation. This role will be responsible for developing and executing management plans that cover the entire customer lifecycle, from attracting potential customers to maintaining loyal customers.
The ideal candidate will have excellent communication skills and be able to establish effective customer feedback mechanisms to promptly respond to customer needs and resolve issues. They will also be responsible for monitoring opinions and feedback submitted by users on social media platforms and liaising with CRM teams to handle customer complaints.
Key Responsibilities:
- Develop and execute management plans covering the entire customer lifecycle.
- Establish effective customer feedback mechanisms.
- Maintain a positive and healthy community atmosphere on social media platforms.
- Monitor key performance indicators (KPIs) such as customer growth rate, activity level, satisfaction, etc.
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Customer Experience Strategist
3 days ago
Manila, National Capital Region, Philippines Private Advertiser Full timeRole OverviewThe Private Advertiser is seeking a skilled Customer Experience Strategist to join our team. As a Customer Experience Strategist, you will be responsible for designing and implementing customer-centric experiences that drive customer satisfaction and loyalty.Main Responsibilities:Customer Communication and Training: Work with marketing teams or...
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Customer Experience Strategist
1 week ago
Manila, National Capital Region, Philippines Jollibee Group Full timeJob DescriptionThe Customer Experience Strategist will play a critical role in enhancing customer experience through various touchpoints. Key responsibilities include:Maintaining brand visual identity consistency across all channels.Leading customer experience strategy and collaborating with cross-functional teams to achieve business objectives.Ensuring...
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Customer Experience Strategist
1 week ago
Manila, National Capital Region, Philippines Deloitte PLT Full timeAbout this Role:We are seeking a Customer Experience Strategist to join our Customer and Marketing team in Deloitte Southeast Asia. As a key member of the team, you will work closely with clients to develop and implement effective customer experience strategies that drive business growth and improve customer satisfaction.You will collaborate with clients to...
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Customer Experience Strategist
2 weeks ago
Manila, National Capital Region, Philippines NICE Full timeNICE is seeking a Customer Experience Strategist to join our team. As a key member of our organization, you will be responsible for developing and implementing strategies that drive customer satisfaction and loyalty.Key Responsibilities:Conduct thorough analyses of customer needs and preferences to identify opportunities for improvement.Develop and implement...
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Digital Customer Experience Strategist
1 week ago
Manila, National Capital Region, Philippines NICE Full timeDigital Customer Experience StrategistAt NICE, we strive to deliver extraordinary customer experiences. As a Digital Customer Experience Strategist, you will play a key role in shaping our clients' digital transformation journeys. Your expertise in AI-driven solutions and contact center technologies will enable us to provide cutting-edge services that meet...
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Customer Experience Strategist
5 hours ago
Manila, National Capital Region, Philippines Bell-Kenz Pharma, Inc. Full timeJob DescriptionBell-Kenz Pharma, Inc. is seeking a seasoned Customer Experience Strategist to lead the development and execution of customer journey plans.The ideal candidate will have at least 5 years of experience in marketing and/or customer journey management, with a strong understanding of customer behavior and touchpoints.You will be responsible for...
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Customer Experience Strategist
2 days ago
Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full timeAt HCL Technologies Philippines Inc, we are seeking a highly motivated and experienced professional to join our team as a Customer Experience Strategist. As a key member of our organization, you will play a crucial role in enhancing service and operational excellence, identifying opportunities for improvement, implementing best practices, and leading...
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Customer Growth Strategist
6 days ago
Manila, National Capital Region, Philippines Green Origin Full timeKey Position OverviewWe are seeking a Customer Growth Strategist to join our team at Green Origin. As a Customer Growth Strategist, you will be responsible for developing and implementing strategies to drive sales growth and expand customer relationships.The ideal candidate will have a strong understanding of customer behavior, market trends, and sales...
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Customer Service Strategist
2 weeks ago
Manila, National Capital Region, Philippines Shopee Full timeJob OverviewWe are seeking a Customer Service Strategist to lead our Customer Experience team at Shopee. This is a fantastic opportunity for a seasoned professional to drive business growth by delivering exceptional customer experiences.
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Customer Experience Manager
2 days ago
Manila, National Capital Region, Philippines Compass Experience Labs Full timeThe Compass Experience Labs team is seeking a skilled Customer Experience Manager to oversee the centralized Workforce RTA (Real-Time Adherence) team. This individual will be responsible for analyzing reporting, staffing, and scheduling procedures to ensure maximum effectiveness and efficiency.Key ResponsibilitiesAnalyze reporting, staffing, and scheduling...
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Customer Engagement Strategist
4 days ago
Manila, National Capital Region, Philippines Rippedboxstation Full timeCustomer Engagement Strategist Job DescriptionRippedboxstation is seeking a Customer Engagement Strategist to join our marketing team. In this role, you will be responsible for analyzing customer data and developing targeted marketing campaigns that drive customer loyalty and retention.Main Responsibilities:Analyze customer data to identify key demographics,...
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Customer Relationship Strategist
5 days ago
Manila, National Capital Region, Philippines Unilever Full timeCustomer Relationship Strategist Job DescriptionWe are seeking a Customer Relationship Strategist to join our team in Manila and develop strategic plans to drive business growth and relationships with key customers in Tarlac and North Luzon area.Key ResponsibilitiesDevelop and execute customer relationship strategies to drive growth and relationships with...
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Customer Success Strategist
4 days ago
Manila, National Capital Region, Philippines Qualfon Corporation Full timeAbout This OpportunityThe Customer Success Strategist will lead initiatives to drive business growth, improve customer relationships, and enhance operational efficiency within Qualfon Corporation.
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Customer Success Strategist
3 days ago
Manila, National Capital Region, Philippines SupportNinja Full timeAt SupportNinja, we are seeking a highly skilled Customer Success Strategist to join our team. As a key member of our organization, you will be responsible for cultivating strong relationships with our B2B clients and ensuring their successful onboarding, product adoption, and continued growth.The ideal candidate will have at least 3 years of experience in a...
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Digital Experience Strategist
5 days ago
Manila, National Capital Region, Philippines Globe Telecom Full timeJob OverviewGlobe Telecom seeks a seasoned Digital Experience Strategist to drive online sales goals across the prospecting to buy journey. As a key member of our team, you will develop and execute communications strategies that captivate audiences and propel business results.
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Customer Engagement Strategist
3 days ago
Manila, National Capital Region, Philippines Bank of the Philippine Islands Full timeWe are looking for a Customer Engagement Strategist to join our team at Bank of the Philippine Islands. As a key member of our marketing team, you will be responsible for developing and executing customer-centric marketing strategies and initiatives that drive business growth.Key Responsibilities:Develop and execute CRM campaigns that align with our...
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Customer Experience Ambassador
1 week ago
Manila, National Capital Region, Philippines WHG Customer Services Philippines, Inc. Full timeAbout the RoleOverviewWe're seeking a highly motivated and goal-oriented Outbound Customer Success Representative to join our growing outbound team. In this role, you'll be responsible for making outbound calls to customers, gathering their feedback on William Hill UK, helping to resolve any issues, and sharing information about our exciting products and...
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Customer Engagement Strategist
5 days ago
Manila, National Capital Region, Philippines Emerson Electric (Asia) Limited - ROHQ Full timeWe are seeking a talented Customer Engagement Strategist to join our team at Emerson Electric (Asia) Limited - ROHQ. In this role, you will develop and implement strategies to enhance customer engagement and personalize interactions.Your Key Responsibilities:Collect and analyze customer data to identify trends and insights that support personalized marketing...
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Customer Success Strategist
1 week ago
Manila, National Capital Region, Philippines Green Origin Full timeJob OverviewAt Green Origin, we are seeking a highly skilled Customer Success Strategist to join our team. This is a full-time role that involves managing key customer accounts and building long-term, profitable relationships.Main ResponsibilitiesBuiding and maintaining strong relationships with existing customers.Identifying and pursuing new business...
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Customer Success Strategist
1 week ago
Manila, National Capital Region, Philippines Globe Telecom Full timeGlobe Telecom, a leading telecommunications company in the Philippines, seeks an exceptional Customer Success Strategist to join its team. As a trusted advisor, you will work closely with customers to ensure they fully realize the benefits of Globe's products and services.Key Responsibilities:Develop and implement customer success strategies to drive...