Customer Success Strategist

1 week ago


Manila, National Capital Region, Philippines Globe Telecom Full time

Globe Telecom, a leading telecommunications company in the Philippines, seeks an exceptional Customer Success Strategist to join its team. As a trusted advisor, you will work closely with customers to ensure they fully realize the benefits of Globe's products and services.

Key Responsibilities:
  • Develop and implement customer success strategies to drive adoption and growth.
  • Collaborate with cross-functional teams to deliver tailored solutions that meet customer needs.
  • Mentor junior staff and oversee administrative functions to ensure efficient operations.

The ideal candidate possesses at least 10 years of experience in customer success, account management, or a related field. A bachelor's degree in business administration, marketing, or a relevant industry-specific degree is required. Proficiency in financial analysis and program governance is an advantage.

Globe Telecom promotes equal opportunity employment and prohibits discrimination in all aspects of the hiring process. The company is committed to creating a diverse and inclusive workplace culture.



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