Customer Service Expert for Banking Services

4 days ago


Quezon City, National Capital Region, Philippines J-K Network Services Full time
Unlock a Rewarding Career with J-K Network Services

We are seeking a talented Customer Service Representative to join our team at J-K Network Services. As a banking expert, you will provide exceptional customer care and tailor solutions for esteemed clients of commercial banking.

About the Role:

  • Provide outstanding customer service and customize solutions for commercial banking clients
  • Ensure compliance with banking regulations while meeting client needs
  • Handle initial contact by phone for clients requiring prompt maintenance and servicing across various commercial banking product categories
  • Collaborate with stakeholders to resolve client issues
  • Perform other tasks as assigned

Requirements:

  • Bachelor's degree is not required; 2-3 years of call center experience is preferred
  • Amenable to work in a shifting schedule
  • Willing to attend face-to-face interviews and undergo on-site training

Benefits:

  • HMO coverage for two dependents
  • Retirement plan
  • Medical reimbursement
  • Insurance coverage
  • 30 leave credits per year

About Our Company:

J-K Network Services is a leading provider of outsourcing services in the Philippines, serving business and institutional clients in nearly 30 markets across different countries. With over 30 years of experience in the banking and finance industry, we offer a dynamic and challenging work environment.

Compensation and Work Arrangements:

Salary: Php 33,000 - Php 37,000 per month, depending on qualifications and experience
Work Location: Makati City
Work Schedule: Shifting Schedule (rotating shifts)
Training: On-site training followed by hybrid work setup after completion



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