Client Solutions Expert

2 weeks ago


Quezon City, National Capital Region, Philippines J-K Network Services Full time
Job Overview

We are seeking a highly skilled Client Solutions Expert to join our team at J-K Network Services. This is an exciting opportunity to work with esteemed clients of commercial banking, providing outstanding customer care and customizing solutions to meet their needs.

Key Responsibilities:
  • To provide exceptional customer service and support to clients across various commercial banking product categories.
  • To work closely with stakeholders to address client issues and concerns in a timely and professional manner.
  • To collaborate with cross-functional teams to identify and implement process improvements that enhance the client experience.
Requirements:
  • A minimum of 2-3 years of call center experience in a similar role.
  • Strong knowledge of commercial banking products and services.
  • Excellent communication and problem-solving skills.
  • Able to work effectively in a shifting schedule and adapt to changing priorities.
What We Offer:
  • A competitive salary range of PHP 33,000 - PHP 37,000 per month.
  • An HMO plan with coverage for two dependents.
  • A retirement plan and medical reimbursement benefits.
  • 30 leave credits per year and insurance coverage.
About Us:

J-K Network Services is a leading provider of outsourced business solutions, serving businesses and institutional clients across the Philippines. With over 30 years of experience in the industry, we offer a unique blend of expertise and innovation to help our clients succeed.



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