Customer Service Expert for Commercial Banking
1 month ago
We are seeking a highly skilled Customer Service Representative to join our team at J-K Network Services. As a key member of our commercial banking division, you will be responsible for providing exceptional customer care and delivering tailored solutions to esteemed clients.
About the RoleThis is a fantastic opportunity to work in a dynamic and fast-paced environment where you will be accountable for:
- Providing outstanding customer care and customizing solutions for commercial banking clients
- Complying with banking regulations while determining and meeting the needs of consumers, both present and future
- Serving as the initial point of contact by phone for clients requiring prompt maintenance and servicing across multiple commercial banking product categories
To succeed in this role, you will need:
- A minimum of 2-3 years of call center experience
- The ability to work in a shifting schedule
- Flexibility to attend face-to-face interviews when requested
- Willingness to undergo on-site training
We offer a competitive package that includes:
- HMO with 2 dependents
- Retirement Plan
- Medical Reimbursement
- Insurance Coverage
- 30 leave credits per year
Our salary range for this position is PHP 30,000 - PHP 40,000 (negotiable), depending on your qualifications and experience. You will be based in Eastwood, Quezon City, working in a hybrid setup after completing your on-site training.
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