
Sales Support Professional
17 hours ago
The role of Sales Support Specialist & Client Engagement Officer is a critical position within our legal team. This individual will be responsible for supporting lawyers during online consultations, preparing accurate consultation summaries and meeting recordings, and maintaining strong follow-up with clients.
Key Responsibilities
- Support lawyers during online sessions to ensure smooth interactions and clearly understand client needs.
- Prepare professional consultation summaries and meeting recordings in a timely manner.
- Maintain regular communication with clients to prevent lead drop-off and ensure seamless follow-up.
Additional Responsibilities
- Conduct cold calls to introduce the firm's services and generate new business opportunities.
- Follow up with leads who have expressed interest but did not proceed with a booking or consultation.
- Identify and follow up with clients who were unable to book a consultation.
Required Skills and Qualifications
For this role, we are seeking an individual with excellent communication skills, both written and verbal. The ideal candidate should possess the following qualifications:
- Excellent English language proficiency.
- Proficiency in digital tools and software.
- Strong organizational skills and ability to prioritize tasks effectively.
- Natural people skills and ability to communicate warmly with clients and colleagues.
- Ability to work independently and manage time efficiently.
- Previous experience in sales, client service, or lead generation is preferred.
Benefits
This is a remote role that offers flexibility and autonomy. As a Sales Support Specialist & Client Engagement Officer, you will have the opportunity to work from home and collaborate with our team remotely. You will also receive training on new software and processes as needed. Additionally, you will have the chance to contribute to the growth and success of our legal firm by providing exceptional support to our lawyers and clients.
Work Arrangement & Expectations
This role requires individuals who can commit to core working hours and maintain high levels of professionalism throughout their workday. If you are a motivated and detail-oriented individual looking for a challenging and rewarding role, please apply today.
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