Sales Growth Professional

18 hours ago


Province of Palawan, Mimaropa, Philippines beBeeRenewal Full time $72,000 - $96,000
Drive Sales Growth

We are seeking a skilled professional to excel in our Customer Renewals team.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic.

  • Drive industry-leading renewal rates with high call and email volume daily covering North America territory (Night Shift).
  • Collaborate with customers, partners, and internal stakeholders in a hybrid work environment.
  • Develop trusted relationships with key accounts and customer stakeholders to drive high ROI on SWI.
  • Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities.
  • Partner with Customer Success & Account Executives to maximize account growth opportunities.
  • Identify and execute strategies to decrease churn across the signed customer base.
  • Prioritize responsibilities within your customer segment differentiating between accounts at risk and balancing daily activity and velocity sales.
  • Work with customers to resolve issues preventing ongoing SolarWinds relationships.
  • Maintain accurate customer records including licenses, software expiration dates, shipping addresses, and updated contact information.
  • Collaborate with various departments to advocate for the customer and resolve issues.
  • Negotiate and move timelines while closing sales with a high customer experience.
  • Raise issues and trends identified in your customer segment for analysis and resolution.
Requirements:
  • 2+ years' experience in technical sales role
  • Bachelor's Degree from accredited university or equivalent work experience
  • Ability to network and build trust internally and externally
  • Ability to navigate complex situations
  • Previous experience with CRM - NetSuite or Salesforce; Tableau is a plus

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