Virtual Assistance Services Lead

8 hours ago

Batangas, Calabarzon, Philippines beBeeLeadership Full time ₱483,000 - ₱504,000

This role puts you at the forefront of delivering exceptional virtual assistance services. As a Virtual Assistance Services Lead, you'll be responsible for leading direct video interactions with international clients, coaching and developing a high-performing team of virtual assistants, shaping the future of our proprietary software through hands-on testing, and building lasting partnerships with clients across global markets.

Key Responsibilities:
  • Lead engaging video calls with international clients to understand their evolving needs
  • Monitor client satisfaction and proactively address concerns before they escalate
  • Coordinate solutions when clients face challenges with their virtual assistants
  • Identify opportunities for clients to expand their VA services and grow their business
  • Ensure smooth onboarding experiences that set clients up for long-term success
  • Build strong client relationships focused on mutual growth and satisfaction
Success in this Role Requires:
  • Proven Experience in Virtual Assistance or Executive Assistance - Demonstrated experience working as a Virtual Assistant or Executive Assistant for international clients (US/AU preferred)
  • Client Success Experience - Proven ability to ensure client satisfaction and build lasting professional relationships
  • Team Coordination Experience - Any experience coordinating, mentoring, or supporting other people in achieving their goals
  • Excellent Communication Skills - Professional-level written and verbal English for executive interactions
  • Success-Oriented Mindset - Understanding of what drives both client satisfaction and employee success
We're Looking for Someone Who Has:
  • A win-win mindset and can think critically about client and team success
  • Strong communication and interpersonal skills to build trust with clients and teams
  • The ability to adapt quickly to new technologies and processes
  • A passion for developing others and creating a positive work environment
What We Offer:
  • A competitive compensation package and comprehensive benefits
  • Ongoing training and development opportunities to help you grow your career
  • A dynamic and supportive team environment that values collaboration and innovation
Why Choose This Opportunity?
  • We're a company that truly cares about its employees and clients
  • We offer a unique opportunity to make a real difference in people's lives
  • We're always looking for ways to improve and innovate, so there are plenty of opportunities for growth and development

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