Service Delivery Director

1 day ago


Makati City, National Capital Region, Philippines beBeeLeadership Full time ₱1,500,000 - ₱2,000,000

As a leader in our organization, you will drive growth and operational excellence in managed ICT services.

Main Responsibilities
  • You will develop strategic roadmaps for our managed services portfolio.
  • Prioritize new service offerings to ensure market readiness and scalability.
  • Oversee the planning, development, and deployment of new managed services adhering to ISO 27001 standards.
  • Drive revenue growth and profitability through effective leadership and decision-making.
  • Collaborate with sales teams for go-to-market strategies and client engagement.
Operational Excellence
  • Ensure end-to-end delivery of high-quality services meeting customer expectations.
  • Optimize operational processes for efficiency and quality by leveraging best practices and technologies.
  • Maintain ISO 27001 certification through continuous adherence to ISMS policies and controls.
Team Leadership
  • Foster a culture of innovation, customer-centricity, and teamwork within your team.
  • Develop a high-performing team through coaching, mentoring, and performance management.
Client Relationships
  • Serve as a key escalation point for critical client issues and resolve them efficiently.
  • BUILD strong relationships with clients to deliver exceptional customer experiences.

We are looking for a results-driven professional who can lead and motivate others to achieve our goals. If you have what it takes to excel in this role, please apply now.



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