Documentation and Knowledge Manager
5 days ago
We are seeking a skilled Technical Content Specialist to join our team at Nityo Infotech. This role involves developing high-quality documentation that enhances our customers' understanding of our products and services. The ideal candidate will possess strong writing skills, attention to detail, and the ability to work collaboratively in a fast-paced environment.
Responsibilities:
- Create comprehensive technical documentation, including user manuals, guides, and knowledge base articles.
- Work closely with subject matter experts to ensure accuracy and relevance of content, using industry-standard tools and methodologies.
- Develop and maintain a library of documentation, ensuring it remains up-to-date and accessible to users.
Qualifications:
- A college degree in Computer Science, Information Technology, or a related field is highly desirable.
- 1-2 years of experience in Technical Writing or Documentation is essential.
- Familiarity with Knowledge Management systems is advantageous, as is experience in IT or Tech Support, Service Desk, or Customer Service, as well as Training Development.
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