Technical Documentation Specialist

5 days ago


Taguig, National Capital Region, Philippines Hunter's Hub Incorporated Full time

Hunter's Hub Incorporated is seeking a skilled Technical Writer to join our team. As a key member of our documentation department, you will play a vital role in creating high-quality technical content that aligns with our company's goals and objectives.

">About the Role

This position involves working closely with subject matter experts (SMEs) across various departments, including IT and business units, to gather input and ensure that documentation meets the needs of different stakeholders. Your expertise in creating clear and concise technical content will enable you to effectively communicate complex software architectures and development processes to solution architects and developers.

As a Technical Writer, you will be responsible for creating or sourcing visuals like diagrams, charts, and screenshots to help clarify technical content, making it more accessible for end-users. You will also assist in project documentation planning, especially for large-scale IT projects, outlining documentation requirements, timelines, and resource needs.

Key Responsibilities:
  • Creating high-quality technical content, including help text, technical manuals, installation instructions, and release notes
  • Working closely with SMEs to gather input and ensure documentation meets the needs of different stakeholders
  • Assisting in project documentation planning, including outlining documentation requirements, timelines, and resource needs
Requirements

To be successful in this role, you must have a Bachelor's degree in Computer Science, Information Technology, or a related field, as well as minimum 3 years of experience as a Technical Writer in the IT Security field. You must also have a strong understanding of IT and information security terms, knowledge of IT Security products, and proficiency in using tools commonly used in technical writing, such as Microsoft Office Suite and Adobe Acrobat.

Furthermore, you must be able to comprehend complex software architectures and development processes and effectively communicate them to solution architects and developers. Your excellent communication skills, both written and verbal, will enable you to effectively communicate technical concepts to non-technical stakeholders.



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