Data Centre Operations Manager
7 days ago
At Globe Telecom, Inc., we are seeking a skilled Data Centre Operations Manager to oversee the smooth operation of our data centre infrastructure.
Key ResponsibilitiesManage and coordinate the activities of site personnel to ensure 24x7 operations in rotating shifts.
Proactively identify and resolve operational issues and client requirements to deliver exceptional customer experiences.
Develop and implement best-in-class DC operations based on industry practices and ITIL guidelines.
Collaborate with cross-functional teams to ensure effective implementation of safety, security, and customer support policies.
Plan and execute preventive and reactive maintenance activities with minimal disruption to services.
At least 1 year of relevant experience in data centre or facility operations environment.
Strong knowledge of network critical infrastructure and building facilities-related systems.
Possess general knowledge of M&E and security systems.
Meticulous team player with excellent communication and problem-solving skills.
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Digital Contact Centre Manager
5 days ago
Mandaluyong City, National Capital Region, Philippines IGT Solutions Full timeJob SummaryWe are seeking an experienced Digital Contact Centre Manager to lead our Digital Contact Centre Operations team, drive business growth, and improve customer satisfaction.Responsibilities:Develop and implement operational strategies to meet business objectives.Manage and motivate high-performing teams to deliver exceptional results.Foster strong...
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Contact Centre Operations Analyst
4 days ago
Makati City, National Capital Region, Philippines Royal Caribbean Group Full timeWe are seeking a highly skilled Contact Centre Operations Analyst to join our team at Royal Caribbean Group.About the Job:This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our company.The successful candidate will be responsible for leading the analysis and documentation of business and technical...
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Business Analyst
4 days ago
Makati City, National Capital Region, Philippines Royal Caribbean Group Full timeAt Royal Caribbean Group, we are looking for a highly skilled Business Analyst to join our Contact Centre team.Job Description:We are seeking an experienced IT Professional to lead the development and implementation of new contact centre technologies and solutions.The successful candidate will be responsible for gathering and documenting business and...
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Facilities and Operations Expert
7 days ago
Quezon City, National Capital Region, Philippines Globe Telecom, Inc. Full timeWe are seeking a talented Facilities and Operations Expert to join our team at Globe Telecom, Inc.ResponsibilitiesManage and service large-scale 'in-country' data centre infrastructure to ensure 24x7 operations in rotating shifts.Proactive coordination and escalation related to site operational issues and client's requirements ensuring great customer...
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IT Support Specialist
7 days ago
Mandaluyong City, National Capital Region, Philippines Jardine Service Centre Full timeAt Jardine Service Centre, we are seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for managing all aspects of IT support and ensuring the smooth operation of our IT infrastructure.Key ResponsibilitiesProvide advanced troubleshooting and resolution for hardware, software, network, and...
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Help Desk Manager
7 days ago
Mandaluyong City, National Capital Region, Philippines Jardine Service Centre Full timeWe are looking for a Help Desk Manager to join our team at Jardine Service Centre. As a key member of our IT department, you will be responsible for managing our help desk team and ensuring that our customers receive high-quality support.Key ResponsibilitiesLead the help desk team and provide guidance and support to team members.Develop and implement...
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IT Product Analyst Contact Centre
4 days ago
Makati City, National Capital Region, Philippines Royal Caribbean Group Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Royal Caribbean Group.Responsibilities:Collaborate with stakeholders, including Contact Centre, Digital, Ecommerce, and IT Teams, to gather and document detailed business and technical requirements.Analyse and translate business needs into clear and actionable...
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GCP Data Operations Manager
6 hours ago
Quezon City, National Capital Region, Philippines IntouchCX Full timeData Operations ManagerWe are seeking an experienced GCP Data Operations Manager to join our team at IntouchCX. As a key member of our data operations team, you will be responsible for managing and optimizing our data operations on Google Cloud Platform (GCP).About the RoleThis is a critical position that requires a strong understanding of cloud...
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Senior Manager for Operations
7 days ago
Makati City, National Capital Region, Philippines Avaloq Full timeAvaloq delivers wealth management technology and services globally. The role of Senior Business and Operations manager involves managing business operations for our technical team.Main Job ResponsibilitiesKnowledge of financial management processes, including budgeting and procurement;Excellent communication and teamwork skills;Ability to work independently...
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Marketing Solutions Operations Manager
3 days ago
Mandaluyong City, National Capital Region, Philippines Data Analytics Ventures, Inc. Full timeAbout the PositionThe Marketing Solutions Operations Manager will oversee the successful execution of our client projects. This involves managing project specifications, coordinating with cross-functional teams, and monitoring client solutions. If you have experience in project management and excellent communication skills, this could be the ideal role for...
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Provider Support Operations Manager
2 days ago
Quezon City, National Capital Region, Philippines NTT DATA North America Full timeJob Responsibilities:The Provider Support Operations Manager is responsible for managing the day-to-day operations of our provider support team. In this role, you will be responsible for ensuring that all calls are handled efficiently and effectively, while also providing support and guidance to your team members.You will work closely with our claims team to...
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Site Infrastructure Specialist
7 days ago
Quezon City, National Capital Region, Philippines Globe Telecom, Inc. Full timeGlobe Telecom, Inc. is hiring a highly skilled Site Infrastructure Specialist to manage and service large-scale 'in-country' data centre infrastructure.Job DescriptionSupport and ensure smooth 24x7 running of the operations in the 'in-country' data centre.Act as Level 1 escalation point by overseeing and resolving all onsite operational incidents and major...
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Makati City, National Capital Region, Philippines Poutrix Full timeAbout the RoleWe are seeking a highly experienced professional to lead our Global Excellence Centre (GEC) as a Service Director. The successful candidate will be responsible for driving excellence in GEC service delivery, positioning it as a centre of excellence, and supporting the implementation of our global strategy.The ideal candidate will have...
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Data Insights Support Specialist
3 days ago
Mandaluyong City, National Capital Region, Philippines Data Analytics Ventures, Inc. Full timeJob SummaryThe Data Insights Support Specialist will be responsible for providing exceptional support to our Business Development Operations team. This includes managing project timelines, coordinating with internal teams, and monitoring client solutions. If you have a keen eye for detail and excellent communication skills, this could be the perfect...
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Client Management Operations Director
4 days ago
Quezon City, National Capital Region, Philippines HSBC Full timeHSBC's GPS Client Management Ops is responsible for delivering a centralized operations utility for Corporate Digital Channels. The team supports various financial solutions, including payments, cards, receivables, liquidity, trade, supply chain finance, custody, securities services, and money market trading.The COE caters to CMB and GB&M customers,...
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Operations Leader
4 days ago
Quezon City, National Capital Region, Philippines HSBC Full timeHSBC's GPS Client Management Ops plays a vital role in delivering a centralized operations utility for Corporate Digital Channels. The team supports various financial solutions, including payments, cards, receivables, liquidity, trade, supply chain finance, custody, securities services, and money market trading.The COE caters to CMB and GB&M customers,...
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Financial Operations Specialist
7 days ago
Makati City, National Capital Region, Philippines Go-Get Data Consultancy Full timeGo-Get Data Consultancy is a leading provider of data-driven solutions. We are currently seeking a skilled Financial Operations Specialist to join our team.Job DescriptionThis role involves managing the financial performance of new businesses and providing recommendations for budgeting. The ideal candidate will have experience with financial tracking and...
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Operations Director
5 days ago
Mandaluyong City, National Capital Region, Philippines IGT Solutions Full timeAbout the RoleThe Operations Director will be responsible for leading our Digital Contact Centre Operations team, driving business growth, and improving customer satisfaction.Main Responsibilities:Develop and implement operational strategies to meet business objectives.Manage and motivate high-performing teams to deliver exceptional results.Foster strong...
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Data Management Expert
12 hours ago
Quezon City, National Capital Region, Philippines Asticom Full timeData Management Expert Required:Asticom is seeking a highly motivated Data Management Expert to support our asset management initiatives. In this role, you will work closely with our IT team to develop and implement data management solutions.Main Responsibilities:Organize assets into logical groupings or hierarchies to reflect their functional or operational...
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BD Operations Specialist
3 days ago
Mandaluyong City, National Capital Region, Philippines Data Analytics Ventures, Inc. Full timeAs the Business Development Operations Specialist, you will play a key role in the success of the Business Development team by supporting their day-to-day operational activities.Your role will be instrumental in helping the team deliver DAVI's Marketing Services solutions including, but not limited to precision marketing, audience targeting (on and off...