Healthcare Support Specialist

1 week ago

Makati City, National Capital Region, Philippines beBeeCare Full time ₱250,000 - ₱300,000
Healthcare Support Specialist

Elevate your career with our dynamic and supportive environment, offering a competitive compensation package and opportunities for growth.

As a Healthcare Support Specialist, you will be responsible for providing exceptional customer service to patients and families, while ensuring seamless communication with healthcare providers and insurance companies. Your expertise in medical services, insurance coverage, and billing will enable you to resolve complex issues efficiently.

We are seeking a highly organized and detail-oriented individual to join our team. The ideal candidate will possess excellent communication skills, both written and verbal, and the ability to thrive in a fast-paced environment.

Responsibilities:
  • Answer inquiries regarding medical services, insurance coverage, and billing in a professional and courteous manner.
  • Assist patients with scheduling appointments and accessing medical records, ensuring confidentiality and adherence to HIPAA guidelines.
  • Verify insurance coverage and process medical claims and bills in a timely and accurate manner.
  • Coordinate with stakeholders to resolve customer issues and ensure customer satisfaction, utilizing effective problem-solving and decision-making skills.
Qualifications:
  • Bachelor's degree or equivalent in a related field (healthcare, business administration, etc.).
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with patients, families, and healthcare professionals.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work effectively in a team environment, collaborating with colleagues to achieve common goals.

Join our growing team and enjoy a healthy work-life balance, with opportunities for professional growth and development. Apply today and take the first step towards a rewarding career

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