Healthcare Navigator Specialist

1 day ago


Makati City, National Capital Region, Philippines beBeePatientCare Full time $80,000 - $100,000

As a patient care facilitator, you will play a pivotal role in ensuring seamless healthcare experiences for patients.

Your responsibilities will include serving as the primary point of contact for patients, assisting with appointment scheduling and follow-ups, and coordinating care to meet their individual needs.

You will also be responsible for answering patient inquiries clearly and empathetically, guiding them through healthcare processes, and educating them on available services and preventative care.

Additionally, you will manage referrals to specialists, provide compassionate listening and emotional support, and accurately document patient interactions.

The ideal candidate will possess excellent written and verbal communication skills, strong attention to detail, and the ability to work effectively in fast-paced situations.

Key qualifications include:

  • 2+ years of experience in customer service, healthcare support, or care navigation roles
  • Strong understanding of the healthcare system and patient care processes
  • Proficiency in Google Suite, Calendly, RingCentral, and CRM or case management tools
  • Compassionate, patient-centered approach with emotional resilience

We are seeking a dedicated and empathetic professional who is passionate about delivering exceptional patient care and making a meaningful impact in the lives of others.



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