Healthcare Operations Support Specialist

6 hours ago


Quezon City, National Capital Region, Philippines beBeeTechnical Full time ₱12,000 - ₱16,800
Healthcare Operations Support Specialist

We are seeking a highly skilled and experienced professional to join our team as a Healthcare Operations Support Specialist. In this role, you will play a key part in supporting the daily operations of our healthcare technology platform.

As a Healthcare Operations Support Specialist, you will be responsible for monitoring internal dashboards for system delays or outages, proactively troubleshooting and escalating issues across multiple platforms, providing direct support to customers via various communication channels, and maintaining SLA standards for response and resolution times.

You will also assist the Operations team with routine tasks to ensure smooth workflow, collaborate cross-functionally to support process improvements and documentation, and use internal tools such as Google Docs and Slack for communication and task tracking.

The ideal candidate will have 3-7+ years of professional work experience in a startup environment, preferably in healthcare settings. You should have strong technical aptitude, problem-solving skills, and excellent communication skills, especially written communication via chat (B2 Level English Minimum - Business Professional).

This is a remote role that requires candidates to have their own equipment/software initially. The client will provide supporting equipment/software after a probationary period. The role offers competitive compensation, paid time off (PTO), annual productivity budget, and a desire for long-term commitment from the client.



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