Fire Alarm Service Operations Coordinator

1 day ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeService Full time $80,000 - $130,000
Job Title: Fire Alarm Service Manager/Customer Service","

As a critical member of our team, you will be responsible for managing service operations, coordinating technicians, and ensuring prompt responses to customer inquiries. This role requires strong problem-solving skills, experience in fire alarm systems, and the ability to diagnose issues remotely to determine the best course of action.

","Responsibilities:","
  • ","
  • Answer customer inquiries and provide timely solutions to fire alarm-related issues.","
  • Respond to off-hours answering service calls and ensure emergency service needs are met.","
  • Schedule service calls based on priority and availability.","
  • Coordinate and schedule technicians to ensure efficient deployment of resources.","
  • Provide customers with timely notifications and updates on service status.","
  • Assess fire alarm system issues remotely and make informed decisions on which technician to schedule.","
  • Maintain detailed service records and ensure compliance with industry standards.","
","Qualifications:","
  • ","
  • Proven experience in fire alarm systems and troubleshooting technical issues.","
  • Strong organizational and problem-solving skills with the ability to manage multiple tasks.","
  • Excellent communication skills, both verbal and written.","
  • Ability to diagnose issues remotely and provide appropriate solutions.","
  • Experience in coordinating technicians and managing service schedules.","
  • Familiarity with fire alarm industry regulations and compliance standards.","
  • Knowledge of service management tools or scheduling software is a plus.","
","

The ideal candidate will have a strong background in fire alarm systems, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.

","Benefits:","
  • ","
  • Competitive salary and benefits package.","
  • Opportunities for career advancement and professional growth.","
  • A dynamic and supportive work environment.","
","

If you are a motivated and detail-oriented individual with a passion for fire alarm systems, we encourage you to apply for this exciting opportunity.

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