Senior Medical Records Administrator

7 days ago

Tanauan, Calabarzon, Philippines beBeeHealthcare Full time $6,000 - $15,000

The Medical Records Coordinator is a remote role responsible for receiving, validating, fulfilling and tracking all medical records requests from families/guardians, external billing companies, payers, attorneys/courts and other authorized agencies.

Responsibilities
  • Release of Information (ROI) & Records Fulfillment – Primary
  • Intake & Triage: Receive and log all incoming records requests.
  • Authorization Validation: Verify identity/authority of requestor; confirm scope, purpose, and expiration of authorization.
  • Clinical & Provider Clearance (New): Route the request and proposed record set to the treating clinician and the psychiatric/psych prescribing provider for review and written approval.
  • Legal Request Handling: Review subpoenas, court orders, and payer audits.
  • Record Preparation: Retrieve designated record sets from the EHR/document repository.
  • Fulfillment & Documentation: Send records via approved secure methods. Record date/time, contents, recipient, method, and authorizing document.
  • Timeliness & Service Levels: Meet internal SLAs and applicable federal/state timeframes.
Compliance & Information Security
  • HIPAA/PHI Safeguards: Rigorously follow privacy/confidentiality standards.
  • Security Practices (Remote): Use company-approved devices, VPN, password manager, and MFA.
  • Incident Awareness: Immediately escalate potential privacy incidents or misdisclosures per policy.
Required Skills and Qualifications
  • 2+ years in medical records, health information management, payer documentation support, or billing/finance operations in a healthcare setting.
  • Proven knowledge of HIPAA privacy/security requirements and the minimum necessary standard.

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