Customer Support Professional
2 days ago
We're seeking a skilled and detail-oriented professional to join our customer service team.
Job DescriptionRole Overview: As a customer service representative, you will be responsible for providing exceptional support to our global clients via email and chat.
Key Responsibilities:
- Maintain a positive and empathetic attitude when interacting with customers.
- Diagnose and resolve customer issues in Spanish and English.
- Communicate effectively and provide accurate support to customers.
- Collaborate with colleagues and manager to enhance the customer experience.
- Contribute to a high-performance and friendly workplace culture.
Requirements:
- Fluent in Spanish (C1 or above) and excellent English communication skills.
- At least 1 year of customer service experience.
- Ability to think on your feet and solve problems efficiently.
- Strong team player with a proactive mindset.
What We Offer:
- Remote and full-time work opportunities.
- Global client collaborations across the USA, EU, and beyond.
- Career growth and development opportunities.
- Learn and grow alongside high-performing colleagues.
Why Choose Us: We are a fast-growing startup dedicated to delivering exceptional customer service. If you're passionate about customer satisfaction and teamwork, we encourage you to apply.
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