Customer Support Professional

2 days ago

Quezon City, National Capital Region, Philippines beBeeCustomerSupport Full time ₱250,000 - ₱350,000
Job Title: Customer Support ProfessionalA key role in our team is the Customer Support Professional. This position involves providing exceptional customer service to clients, addressing their queries, and resolving issues in a timely manner.

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Professional.

This is a great opportunity for someone who enjoys working with people, has excellent communication skills, and is able to work in a fast-paced environment.

About the Role:

The Customer Support Professional will be responsible for:

  • Providing high-quality customer service through various channels including phone, email, and chat.
  • Responding to customer inquiries and resolving issues in a timely and professional manner.
  • Working closely with internal teams to resolve complex customer issues.
  • Staying up-to-date with product knowledge and services offered by the company.
  • Participating in continuous training and development to improve customer service skills.

Requirements:

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Basic computer skills and familiarity with customer service software.
  • Availability to work a variety of shifts, including evenings and weekends.

Benefits:

We offer a competitive salary and benefits package, including:

  • Structured career progression opportunities.
  • A safe and supportive work environment.
  • Free HMO coverage from Day 1.
  • Paid leaves and annual appraisal.

Why Join Us?

At our company, we value our employees and strive to create a positive and inclusive work environment. We believe that our employees are our greatest asset, and we invest in their growth and development.

Join us and become part of a dynamic team that is passionate about delivering exceptional customer service.

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