Customer Service Professional

5 days ago

Pasig, National Capital Region, Philippines beBeeCareer Full time ₱1,800,000 - ₱2,500,000

Customer Service Expert Opportunity

As a key member of our team, you will be responsible for delivering exceptional customer service through various channels.

  • Develop expertise in multiple customer service areas via comprehensive training and on-the-job experience.
  • Provide personalized support to customers, addressing their inquiries and concerns with empathy and efficiency.
  • Conduct thorough research and perform administrative tasks with precision, meeting client expectations while working effectively under pressure.
  • Participate in projects aligned with company objectives, demonstrating adaptability and teamwork.
  • Maintain accurate activity logs and meet daily performance targets.
About the Ideal Candidate

We seek individuals with:

  • Strong English communication skills, enabling clear and concise interactions with customers.
  • Advanced computer literacy, proficiency in MS Office and G Suite applications is desirable.
  • A keen eye for detail and commitment to quality in all aspects of work.
  • Flexibility to work varying schedules, including weekends and holidays, as required.
  • College-level education or equivalent work experience.
  • Excellent interpersonal and time management skills, allowing seamless collaboration and task prioritization.
  • Self-motivation and a positive attitude, driving personal growth and contributions to the team.
Benefits Package
  • HMO coverage for employees and dependents.
  • Bereavement assistance.
  • 20 annual leaves.
  • Account incentives.
  • Night differential pay.
  • Yearly bonuses.
  • 13th month pay.
Professional Development
  • Access to paid training to enhance customer service skills.
  • Ongoing learning and development plans for career progression.
Career Advancement
  • Opportunities to gain experience in diverse customer service areas.
  • Internal movement promoting career advancement.

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