SaaS Technical Support Specialist

High-Growth SaaS Operations Support RoleWe are seeking a skilled Technical Support Specialist to join our team and provide exceptional support to our clients. As a key member of our operations team, you will be responsible for ensuring seamless technical assistance and problem-solving skills.Monitor our in-house ticketing system, acknowledging requests...

About PenbrothersPenbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.About the ClientThe Client is a forward-thinking technology company committed to...

Technical Support SpecialistWe are seeking a Technical Support Specialist to join our Corporate IT team and support our growing global user base.This role provides advanced technical support, escalated troubleshooting, and assists in maintaining operational continuity across our systems, hardware, and software platforms.The Technical Support Specialist will...

Job DescriptionWe are seeking a skilled Customer Success Representative to join our team. In this role, you will play a vital part in ensuring our customers achieve success with our SaaS product by providing responsive support, proactive solutions, and delivering a seamless client experience.Your primary responsibility will be to build strong relationships...

About the RoleAs a technical support specialist, you will be at the forefront of delivering exceptional customer experiences. Our team is passionate about providing innovative solutions to our customers' challenges.This role requires a strong understanding of web hosting fundamentals, as well as excellent communication and problem-solving skills.Your...

Job OverviewWe're looking for an innovative and customer-focused professional to join our team as a Technical Support Specialist. In this role, you'll be responsible for providing exceptional support to our customers, troubleshooting technical challenges, and simplifying complex issues into actionable steps.You will work closely with different teams and...

Job SummaryKDCI Outsourcing is looking for a highly skilled and customer-oriented IT Helpdesk Support Specialist to join our growing IT team. This is a hands-on technical support role with a strong focus on networking, cross-platform support, and SaaS administration. You will serve as the first line of escalation for complex technical issues, providing...

About UsWe are an HR and remote talent management partner providing talented individuals with global opportunities in high-growth startups and dynamic companies.About the RoleTechnical Support Specialists provide round the clock coverage for provisioning and deprovisioning of employee user accounts in SaaS environments. They monitor our ticketing system,...

About the Opportunity We are seeking a highly skilled Technical Support Specialist to join our team in providing round the clock coverage for provisioning and deprovisioning of employee user accounts in SaaS environments. Key Responsibilities: Monitor our inhouse ticketing system, acknowledge requests within the defined first response targetAccess SaaS...

Job OverviewA high-level technical support engineer is required to provide expert assistance and guidance to customers across various product platforms.This role involves working in a fast-paced, remote environment, collaborating with cross-functional teams, and resolving complex technical issues efficiently.Key Responsibilities:Provide advanced technical...