Canada Visa Customer Service Specialist

2 days ago


Naga, Bicol, Philippines Aureus Manpower & Consultancy Corp. Full time
Company Overview

Aureus Manpower & Consultancy Corp. is a trusted partner for individuals and families seeking to relocate to Canada, offering expert guidance through the visa process.

Job Description

We are seeking a highly skilled Canada Visa Customer Service Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and support to prospective applicants and their families, helping them navigate the complexities of the Canadian visa process.

Key Responsibilities:
  • Lead sourcing and identification of potential clients
  • Answering inquiries about our services and providing clear explanations of the visa process
  • Conducting one-on-one orientations and lead closing/agreement signing
  • Collecting initial documents from clients
  • Providing timely follow-ups and updates to clients
Required Skills and Qualifications:

To succeed in this role, you must possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. Prior experience in customer service or a related field is highly desirable.

Benefits:

As a valued member of our team, you can expect a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment that fosters collaboration and teamwork.

Others:

In addition to your core responsibilities, you may be required to perform other duties and tasks as assigned by your immediate superiors from time to time. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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