
Customer Service Porting Specialist
1 week ago
We are seeking an adept customer service professional to manage back-office porting operations and resolve complex issues. The selected candidate will be responsible for ensuring the accuracy and efficiency of all aspects related to porting tasks.
Key Responsibilities:- Develop a comprehensive understanding of back-office porting procedures, guaranteeing precision and productivity.
- Perform repetitive data entry tasks with meticulous attention to detail and organization.
- Analyze and troubleshoot porting-related problems by considering multiple perspectives.
- Clearly explain technical processes to customers in a simplified manner.
- Adjust communication style to ensure customer comprehension and satisfaction.
- 1-2 years of experience in a similar role, preferably handling porting tasks or responsibilities.
- Previous customer support experience is mandatory.
- Exceptional attention to detail and accuracy.
- Strong problem-solving skills and adaptability to evolving procedures.
Benefits of this Position:
- Opportunity to work in a dynamic environment.
- Chance to develop skills in porting operations.
- Collaborative team atmosphere.
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