Customer Service Porting Specialist

1 week ago


Biñan, Calabarzon, Philippines beBeePorting Full time ₱180,000 - ₱300,000
Job Position Overview

We are seeking an adept customer service professional to manage back-office porting operations and resolve complex issues. The selected candidate will be responsible for ensuring the accuracy and efficiency of all aspects related to porting tasks.

Key Responsibilities:
  • Develop a comprehensive understanding of back-office porting procedures, guaranteeing precision and productivity.
  • Perform repetitive data entry tasks with meticulous attention to detail and organization.
  • Analyze and troubleshoot porting-related problems by considering multiple perspectives.
  • Clearly explain technical processes to customers in a simplified manner.
  • Adjust communication style to ensure customer comprehension and satisfaction.
Requirements:
  • 1-2 years of experience in a similar role, preferably handling porting tasks or responsibilities.
  • Previous customer support experience is mandatory.
  • Exceptional attention to detail and accuracy.
  • Strong problem-solving skills and adaptability to evolving procedures.

Benefits of this Position:

  • Opportunity to work in a dynamic environment.
  • Chance to develop skills in porting operations.
  • Collaborative team atmosphere.


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