Service Delivery Expert

1 week ago

Biñan, Calabarzon, Philippines beBeeManagement Full time ₱7,200 - ₱7,800

Telecommunications Project Manager Role

This role involves overseeing the delivery of telecommunications services to business customers.

The Project Manager will be responsible for managing new orders from initiation to completion, ensuring timely and high-quality delivery of services.

Effective communication, project management skills, and a deep understanding of telecommunications services are required for this position.

The ideal candidate will have a minimum of 5 years' experience in the telecommunications industry, with hands-on experience in VoIP, SDWAN implementation, and internet circuit ordering.

Key Responsibilities:

  • Own and manage the entire delivery process for assigned orders, ensuring timely and high-quality delivery of services.
  • Coordinate with internal and contracted third-party resources to meet customer requirements and delivery timelines.
  • Regularly communicate with customers, providing clear and consistent updates throughout the entire delivery life cycle.
  • Handle tasks such as ordering internet circuits, managing hosted VoIP projects, and overseeing number porting processes.
  • Document dependencies and priorities clearly for efficient project execution.
  • Utilize hands-on delivery experience to drive successful outcomes for each project.

Qualifications:

  • Minimum of 5 years' experience in the telecommunications industry.
  • Minimum of 5 years of experience in Service Delivery and/or Project Management.
  • Hands-on experience in VoIP, SDWAN implementation, and internet circuit ordering with carriers.
  • Ability to document dependencies and priorities clearly.
  • Proficient in effectively managing third-party resources.

Why You'll Love This Role:

  • Room to grow at a high-growth company.
  • An environment that celebrates ideas and innovation.
  • Your work will have a tangible impact.
  • Flexible time off.
  • Fun events at cool locations.
  • Employee referral bonuses to encourage the addition of great new people to the team.

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