Exceptional Customer Relationship Manager Opportunity

1 week ago

Biñan, Calabarzon, Philippines beBeeCustomerService Full time ₱2,000,000 - ₱2,500,000
Job Title: Outstanding Payment Recovery Specialist

This is an exciting opportunity to join a dynamic team as a skilled professional who will be responsible for contacting clients and collecting outstanding payments. The successful candidate will be patient, professional, and able to maintain trustful relationships with customers while ensuring timely payments.

About the Role

As a key member of our team, you will play a crucial role in driving business success by effectively managing client interactions and resolving payment issues. You will work closely with our team to develop strategies for improving collection rates and enhancing customer satisfaction.

Requirements and Qualifications
  • At least 9 months of BPO - Collections experience in International accounts
  • Must be capable of using dialers.
  • Must have proven account management experience.
  • Familiar with collection laws and regulations.
  • Excellent verbal and written communication skills and good customer service orientation must be possessed by the candidate.
Work from Home Requirements
  • Operating System: At least Windows 11 OS installed
  • Processor: At least 2.0 GHz processor | Intel Core i3, i5, i7, or any dual-core or better processor
  • Memory (RAM): Minimum of 8 GB RAM
  • Storage: At least 80 GB hard drive space | At least 20 GB of free space available
  • USB Ports & Peripherals: At least one available USB port | USB headset (combined microphone and headphones) with noise-canceling feature
  • Internet Connection: Internet access via cable or fiber only | Minimum download speed of 10 Mbps | Minimum upload speed of 10 Mbps | Must be hardwired directly to the PC or laptop (Wi-Fi/wireless not allowed)
Benefits and Growth Opportunities

Our company offers a range of benefits and growth opportunities that are designed to support the development and success of our employees. We believe in investing in our people and providing them with the tools and resources they need to thrive in their careers.

What We Offer

We offer a competitive compensation package, comprehensive training and development programs, and opportunities for career advancement. Our goal is to create a workplace culture that is supportive, inclusive, and rewarding for all employees.

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