Service Excellence Specialist

1 week ago


Marikina City, National Capital Region, Philippines MOS-Autosolutions Inc. (Ford Marikina) Full time
Job Overview

MOS-Autosolutions Inc. (Ford Marikina) is seeking a highly skilled Service Excellence Specialist to deliver exceptional customer experiences in our Service department.

About the Role

The ideal candidate will possess strong personal skills, including confidence, personability, and excellent communication abilities in English and local languages.

Key Responsibilities
  • Proactively implement the Ford Guest Experience process at an exceptional level.
  • Assist the Aftersales Manager in directing service activities.
RequirementsPersonal Qualities
  • Strong interpersonal skills.
  • Excellent communication and listening skills.
  • Friendly and team-oriented attitude.
  • Energetic and positive mindset.
  • Attention to detail and process-driven approach.
Professional Qualifications
  • Bachelor's degree or equivalent preferred.
  • Minimum 5 years of experience in an OEM car workshop or reputable multi-brand car workshop.
Compensation

The estimated annual salary for this role is ₱750,000 - ₱1,200,000, depending on qualifications and experience.



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