Lead Operational Excellence Specialist
2 months ago
The Lead Operational Excellence Specialist at Career Professionals Inc is responsible for driving operational efficiency across the organization by overseeing governance, process compliance, service reviews, and audits.
This role ensures that all functions, including product development, project implementation, maintenance support, and back-office operations, adhere to high standards of process efficiency, compliance, and service quality.
The Lead Operational Excellence Specialist will also lead continuous improvement initiatives to enhance processes and deliver greater value to the business.
Key Qualifications:
- Education: Bachelor's degree in Information Technology, Business Administration, or related fields.
- Experience: Minimum of 10 years of experience in various process and governance roles such as process improvement, PMO, CMMi, PCQA, audit, or business excellence roles.
- Desired Certifications: Relevant certifications in CMMi, ITIL, COBIT, quality management, PMP, Agile, SAFE, process governance, or continuous improvement methodologies (e.g., Lean Six Sigma, PMP).
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