Customer Service Representative

3 days ago


Iloilo City, Western Visayas, Philippines beBeeSupport Full time ₱800,000 - ₱1,200,000
Job Description

The role of a Customer Support Specialist involves providing assistance and support to customers in resolving their queries and concerns.

This includes responding to customer inquiries, addressing complaints, and offering solutions to problems. The specialist will also be responsible for documenting customer interactions and transactions, as well as maintaining accurate records of customer communications.

The successful candidate will have excellent communication skills, both written and verbal, and the ability to work effectively in a fast-paced environment.

Required Skills and Qualifications
  • Bachelor's Degree preferred
  • 10-key proficiency
  • Proficient computer skills with multi-tasking very important
  • Excellent English written and verbal communication skills
  • Attention to detail is a must
  • Ability to perform repetitive actions daily without affecting attention to detail

The ideal candidate will possess strong analytical and problem-solving skills, as well as the ability to work independently and as part of a team. They will also have a strong commitment to delivering excellent customer service and ensuring customer satisfaction.

Benefits

As a valued member of our team, you can expect a competitive compensation package, including opportunities for professional growth and development. We are committed to creating a workplace that promotes diversity, equity, and inclusion, and we welcome applications from candidates from all backgrounds.



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