
Patient Enrollment Advocate
8 hours ago
About us
We are building a virtual heart clinic to change the lives of patients worldwide. We started with cardiac rehab because only 10% of qualifying Americans attend, resulting in complications for patients and billions of dollars lost to the US health system. Our clinic allows patients to complete engaging, compassionate, and life-saving care from home. We work with leading hospitals and innovative insurers.
Our team consists of clinicians, mathematicians, repeat entrepreneurs, and engineers who believe technology and data can transform individuals' lives and change industries.
The ideal candidate is motivated by the prospect of working at a fast-growing start-up and excited about making a difference in patient lives. They are passionate about enabling others to do their jobs better and more efficiently.
This role will be crucial in driving growth across our top of funnel marketing function and serving as our inside sales representative for those interested in joining our program. The Growth Enrollment Specialist will own and improve processes to drive growth and serve as a member of our small team working collaboratively with leadership to make our growth a model for other companies.
The successful candidate will:
- Serve as the first point of contact for patients who come to us by way of referral or website.
- Handle questioning and feedback from all consumers who are interested in enrolling.
- Convert patients by enrolling them in our program.
- Navigate financial and subscription plan conversations with patients.
- Ensure a smooth scalable patient enrollment process.
We are looking for someone with:
- 2+ years of experience in a inside sales B2C role with a track record of owning and scaling company processes.
- Strong attention to detail.
- Ability to work in a fast-paced environment with little direction.
- Highly collaborative and excellent written and oral communication skills.
- Inherent growth mindset: always focused on improving faster and getting the team to do the same.
This role requires:
- Health-tech experience a plus.
- Prior experience using technology tools including GSuite, ZenDesk, Slack.
This position offers:
- A chance to work remotely with our team.
- A dynamic and supportive work environment.
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