Healthcare Advocate

11 hours ago

Davao City, Davao, Philippines beBeeCare Full time $60,000 - $80,000

Transforming Healthcare with Compassion and Efficiency

We are seeking a highly skilled Care/Provider Navigator to join our team. This pivotal role focuses on expanding our presence in the healthcare industry by guiding and supporting providers, ensuring seamless onboarding, engagement, and collaboration for improved patient outcomes.

About the Role

This Care/Provider Navigator will serve as the first point of contact, ensuring a professional and welcoming patient experience. Key responsibilities include collecting, verifying, and updating patient information accurately while ensuring confidentiality. Scheduling appointments efficiently and conducting initial screenings to direct patients appropriately is also crucial.

The ideal candidate will have proven experience in care coordination, especially in physical healthcare, and strong cold-calling and email outreach skills. Proficiency with HubSpot, LinkedIn Sales Navigator, and CRM tools is essential.

Required Skills and Qualifications

  • Care Coordination (80%):
    • Serve as the first point of contact, ensuring a professional and welcoming patient experience.
    • Collect, verify, and update patient information accurately while ensuring confidentiality.
    • Schedule appointments efficiently and conduct initial screenings to direct patients appropriately.
    • Manage patient records in EMR systems, ensuring compliance with HIPAA regulations.
    • Respond to patient inquiries via phone, email, and chat with empathy and clarity.
    • Provide pre-appointment instructions and ensure patients understand documentation and insurance requirements.
    • Coordinate with providers, insurance teams, and staff to ensure smooth patient flow.
  • Provider Partnership (20%):
    • Conduct provider outreach and present our value proposition to acquire provider partnerships.
    • Maintain accurate outreach records in HubSpot CRM.
    • Track and report KPIs (calls, emails, meetings, conversion rates).
    • Share insights on prospect feedback and market trends to improve strategies.

Benefits

  • Competitive Salary: To be discussed during the interview
  • Remote Work: Fully remote—work from anywhere
  • Generous PTO: Ample paid time off to rest and recharge
  • Direct Mentorship: Grow through guidance from international industry experts
  • Learning & Development: Ongoing access to resources for professional growth
  • Global Networking: Work and connect with professionals around the world
  • Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process

  1. Application
  2. Screening
  3. Top-grading Interview
  4. Skills Assessment
  5. Client Interview
  6. Job Offer
  7. Client Onboarding

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