Healthcare Navigator

10 hours ago


Davao City, Davao, Philippines beBeePatientAdvocate Full time $54,000 - $62,000
Job Summary

We are seeking a compassionate and dedicated patient advocate to help individuals navigate the complexities of the healthcare system with ease and confidence.

The ideal candidate will be responsible for enrolling patients in philanthropic aid programs, managing post-enrollment work, reviewing patient enrollments for accuracy, escalating and appealing denials, ordering and receiving medication, coordinating deliveries, and providing exceptional customer service.

This is a high-performance role that requires strong listening and communication skills, excellent written and verbal communication skills in English, proficiency in computer skills, attention to detail, and ability to offer emotional support and empathy.

The successful candidate will have proven experience in a high-accountability environment, hands-on experience working in healthcare, and a high school diploma or equivalent. They must also be able to pass a standard background check and drug screen, complete medical clearance per health system requirements, and maintain an uninterrupted internet connection.

Key Responsibilities
  • Enroll patients in financial assistance programs.
  • Effectively manage post-enrollment work such as submitting claims or ordering medications.
  • Review patient enrollments for accuracy and completeness.
  • Escalate and appeal patient assistance denials.
  • Order, receive, and log medication orders.
  • Coordinate medication deliveries to the designated pharmacy timely.
  • Provide exceptional customer service to both the patient and client.
Requirements
  • Proven experience in a high-performance environment.
  • Hands-on experience working in healthcare.
  • High school diploma or equivalent.
  • Strong listening and communication skills.
  • Excellent written and verbal communication skills in English.
  • Proficient in computer skills.
  • Attention to detail.
  • Ability to offer emotional support and empathy.
  • Pass a standard background check and drug screen.
  • Complete medical clearance per health system requirements.
About Us

We are dedicated to helping individuals access essential medical care with ease and confidence. Our team works closely with healthcare providers, pharmacies, and financial aid programs to streamline assistance and improve patient outcomes.

We strive to make healthcare more accessible for everyone by combining compassionate support with efficient processes. By joining our organization, you will play a critical role in ensuring that patients receive the medications and services they require without unnecessary stress.

Benefits

We offer a range of benefits to support your well-being and career growth. These include opportunities for professional development, flexible work arrangements, and a collaborative work environment.

We are committed to creating a workplace culture that values diversity, equity, and inclusion. Our employees enjoy a competitive salary and benefits package, as well as opportunities for advancement and recognition.



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