Operations Excellence Transformation Specialist
1 day ago
Process Excellence Consultant
OverviewBEST CAREERS AND OPPORTUNITIES is seeking an experienced Process Excellence Consultant to drive quality initiatives and Black belt projects for Wipro / Client Accounts.
Estimated SalaryP8,000 - P10,000 per month
Responsibilities- Drive benchmarking and best practices deployment across Data management and reporting accounts.
- Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks.
- Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure.
- Drive projects to improve and maintain the profitability of the process.
- Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen on the process floors.
- Drive standardization practices on the floor and ensure strict compliance in internal and client defined processes.
- Ensure all process metrics are met.
- Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering.
- Exposure to ISO, CMMi or COPC will be added advantage.
- Consulting experience in Shared Services Set up/BPO space is desirable.
- Six Sigma Green Belt Certified.
- Graduate of any course.
BEST CAREERS AND OPPORTUNITIES offers a range of job opportunities that can help you grow your career. We believe in providing our employees with a supportive and collaborative work environment that allows them to excel in their roles.
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