Operations Excellence Transformation Specialist

1 day ago


Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time
Job Title:

Process Excellence Consultant

Overview

BEST CAREERS AND OPPORTUNITIES is seeking an experienced Process Excellence Consultant to drive quality initiatives and Black belt projects for Wipro / Client Accounts.

Estimated Salary

P8,000 - P10,000 per month

Responsibilities
  • Drive benchmarking and best practices deployment across Data management and reporting accounts.
  • Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks.
  • Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure.
  • Drive projects to improve and maintain the profitability of the process.
  • Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen on the process floors.
  • Drive standardization practices on the floor and ensure strict compliance in internal and client defined processes.
  • Ensure all process metrics are met.
Requirements
  • Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering.
  • Exposure to ISO, CMMi or COPC will be added advantage.
  • Consulting experience in Shared Services Set up/BPO space is desirable.
  • Six Sigma Green Belt Certified.
  • Graduate of any course.
About Us

BEST CAREERS AND OPPORTUNITIES offers a range of job opportunities that can help you grow your career. We believe in providing our employees with a supportive and collaborative work environment that allows them to excel in their roles.



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