Transformation Excellence Professional
1 week ago
We are seeking a highly skilled Transformation Excellence Professional to join our team at BEST CAREERS AND OPPORTUNITIES. This is an exciting opportunity to drive quality initiatives and Black belt projects for Wipro / Client Accounts.
The ideal candidate will have functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering. Exposure to ISO, CMMi or COPC will be an added advantage. Consulting experience in Shared Services Set up/BPO space is desirable.
The salary range for this position is approximately PHP 120,000 - 180,000 per month, depending on qualifications and experience. We offer a competitive compensation package that includes benefits such as opportunities for career growth and professional development.
Key Responsibilities:
- Drive benchmarking and best practices deployment across Data management and reporting accounts.
- Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks.
- Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure.
- Drive projects to improve and maintain the profitability of the process.
- Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen on the process floors.
- Ensure all process metrics are met.
Requirements:
- Graduate of any course.
- Six Sigma Green Belt Certified.
- Exposure in driving high impact transformation projects involving technology and process re-engineering.
- Experience of Maps is an added advantage.
About Us:
BEST CAREERS AND OPPORTUNITIES is a leading provider of job search services. Our mission is to help individuals find their dream jobs and achieve their career goals. We are committed to providing excellent service and support to our clients and candidates.
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