Operational Excellence Professional

2 days ago


Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time

At BEST CAREERS AND OPPORTUNITIES, we are seeking a skilled Operational Excellence Professional to join our team. The ideal candidate will have a strong background in quality and process excellence consulting.

About the Role:

The Operational Excellence Professional will be responsible for driving quality initiatives and Black belt projects for Wipro / Client Accounts. This includes benchmarking and best practices deployment across Data management and reporting accounts, understanding potential customer dis-satisfaction drivers, and proactively mitigating any CSAT risks.

To succeed in this role, you will work closely with customers and operations leadership teams to identify improvement opportunities and drive them to closure. You will also drive projects to improve and maintain the profitability of the processes, promote a culture of process improvement using tools like Six Sigma, Lean, and Kaizen on the process floors, and ensure strict compliance in internal and client-defined processes.

About Us:

BEST CAREERS AND OPPORTUNITIES is a leading provider of career opportunities in the Philippines. We pride ourselves on providing top-notch services to our clients and candidates alike.

About the Salary:

The salary range for this position is estimated at PHP 250,000 - 400,000 per annum, based on industry standards and comparable positions in QUEZON CITY AND CEBU, PHILIPPINES.

Requirements:

  • Functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering;
  • Exposure to ISO, CMMi or COPC is an added advantage;
  • Consulting experience in Shared Services Set up/BPO space is desirable;
  • Graduate of any course;
  • Six Sigma Green Belt Certified;
  • Experience of Maps is an added advantage;


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