Process Excellence Transformation Specialist
2 days ago
Company Overview
BEST CAREERS AND OPPORTUNITIES is a leading provider of quality and process excellence solutions.
Salary: The estimated annual salary for this position is ₱1,200,000 - ₱1,800,000, depending on experience and qualifications.
Job Description
We are seeking a highly skilled Process Excellence Transformation Specialist to join our team. As a key member of our quality and process excellence team, you will be responsible for driving quality initiatives and Black belt projects for Wipro / Client Accounts.
You will drive benchmarking and best practices deployment across Data management and reporting accounts, understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks.
Additionally, you will work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure, and drive projects to improve and maintain the profitability of the process.
Required Skills and Qualifications
To be successful in this role, you should have functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering, and consulting experience in Shared Services Set up/BPO space.
Benefits
We offer a comprehensive benefits package, including competitive salary, opportunities for professional growth and development, and a collaborative and dynamic work environment.
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